Payment Methods

  • Cash
  • Visa, Mastercard, Discover, & American Express
    Sorry, we do not accept: checks, money orders, or vouchers.

Return Policy

14 Day Appliance/Electrical Warranty

We try to test all appliances, but occasionally there are things that we can’t test. If an electrical device or appliance DOES NOT WORK, it may be returned within 14 calendar days for a full refund. Customer MUST return the item with the original receipt within 14 calendar days to qualify for a full refund.

Store Credit

All other items may be returned for store credit only. Item must be returned in the same condition as it was purchased with the original receipt within 7 business days to qualify for a store credit.

Tax Credit

Items returned without a receipt and/or more than 7 business days after purchase can be donated back to the ReStore. The donor will receive a tax deductible donation receipt which they can use to deduct the value of the item from their income taxes.

Frequently Asked Questions

Can I pickup my item at a later date?

The ReStore will hold an item for up to 7 business days after an item is purchased in order for the customer to make transportation arrangements. All items need to be purchased and paid in full; there are no layaways. We can hold an item for up to two hours without purchase, just ask a cashier for “Sale Pending” tag.

ReStore has very limited storage space, so ReStore reserves the right to return items to the floor if items are not picked up within 7 business days. NO refund or store credit will be issued if customer neglects to pick up their item within 7 business days. Items not picked up are considered donations and are eligible for tax deductible donation receipts only.

ReStore is not responsible for any damage that may occur during storage, loading, or transportation of your item.

What are your store hours?

Monday: 10 a.m. to 6 p.m. (ReStore Wauwatosa ONLY)
Tuesday – Friday: 10 a.m. to 6 p.m.
Saturday: 10:00am – 4:00pm

Where do the proceeds go from the donations or purchases from the ReStore?

All profits from items donated and purchases go to fund Milwaukee Habitat for Humanity to help families in need of safe, affordable housing.

What’s the best way to find out what you have in stock?

Our inventory is constantly changing! The best way to find out what we have in stock, without actually coming to the store, is to check our Facebook page. New arrivals are posted daily!

Will you come out to my house / business to pick up donations?

Currently we have multiple trucks that pick up items from around our area. Schedule a pick-up easily online by clicking here. Please verify that the items that you wish to donate are on our list of items we accept. Also, please know that the total value of items donated should exceed the operational costs of the pick up.

How do I find out about sales you are having?

Every Monday we send out an email to let our customers know what is on sale at each store. You can sign up for this email HERE.

Do you provide a tax receipt for my donation?

Yes, all donations that are dropped off or picked up will receive a tax receipt. However, it is up to you to indicate the value of the item(s) that are donated.

Do you provide deconstruction services?

Yes, we do! We provide selective dismantlement of building components that we can sell in the store and the proceeds go to benefit Milwaukee Habitat for Humanity. Also, you will receive a Tax Donation Certificate. Please visit Deconstruction Services for more information.